FAQ

How do I place an order?

Navigate to full bikes kits, use the side filter to narrow your search, and select a design that you like best! Provide your bike information, then customize with your logos, colors, name and number! We will design your customizations and send a proof of the graphics! Once the graphics are approved we complete the production in house and send them out!

Can I place a phone order?

At Camp Originals we strive to bring the personal touch to graphics production. Sadly, phone orders can lead to mistakes on both ends of the transaction. We want as much detail and correct information as we can gather. The online ordering process makes this as streamline as possible to bring you the graphics as fast as we can. Click here to get started or, visit the Contact Us page!

Do I need an account to place an order?

No, you can check out as a guest. The account service is one we provide for a better end user experience. The benefits of creating an account are; faster check out, easier reprints if needed, you gain the ability to review products, and future account rewards. We are not interested in your personal data for any other use than delivering you a quality product. Data is stored on an encrypted server and only you have access to it if needed. To create an account click here.

Do you ship products internationally?

Yes, free world wide shipping on orders over $99! Click here to get started.

Can you do jersey lettering and seat covers?

I am currently working on these products, and should have them ready for the public by spring 2021!

Does Camp O.G. recycle?

Yes, you can read more about our recycling practices here! All packaging and waste material can be recycled in your standard house hold recycling.

How long will it take to get my products?

For graphics the design of your graphics will be completed in 5 business days or less, and the production is competed 2-5 business days after the proof is approved. Number plates are typically completed quicker than full kits. Plastic orders can increase these production times. We do our best to meet hard deadlines but please allow sufficient time for completion. For hard parts and apparel we try to ship with graphics if possible. In some cases you may receive multiple shipments to keep your graphics on time.

How do I track my order?

Tracking information will be sent to you via email when the order is shipped out. Please contact justin@camporiginals.com if your order is taking longer than expected.

How do I check the balance of a Gift Card?

Click here!

How can I get sponsored by Camp Originals?

Being sponsored is about a company supporting your racing, and you supporting those companies. Support me and I will support you! Purchase any full kit or number plate set from our website and type “sponsor me please!” in the “additional information” section. You will receive more information about your sponsorship via email!

How can I cancel or change my order?

Two proofs are included with graphics to ensure accuracy. If you need to change or cancel a graphics order before you receive a proof, we can do either free of charge. If you wish to change the graphics simply email justin@camporiginals.com or reply to the proof with your changes. To cancel or change an order after the design has been finalized there will be a $30 design charge. If the design has been printed and you wish to cancel we can not offer a refund as the product has been made custom for you.

Returns Policy

All graphic products can not be returned or refunded once created, as it is custom work. If you encounter a problem please email justin@camporiginals.com. Apparel can only be exchanged on a per case basis. Stock can go quick, and on pre order products we can not guarantee all sizes will be available for an exchange, we will work to exchange if possible. A full refund can be given on apparel and hard parts if you are unsatisfied and wish to return it.